BAUSCH + LOMB^® horizon rewards is a revolutionary rewards program designed to build stronger relationships with our patients.

BAUSCH + LOMB^® horizon rewards offers the opportunity to earn Points for purchasing our contact lenses.

Members can then use their Points for a great selection of gift card rewards (including the horizon rewards Visa^® Reward Card).

The Program begins on July 1, 2017 at 9:00:00 AM CT and ends on December 31, 2025 at 11:59:59 PM CT. The Sponsor reserves the right to make any modifications to, or terminate the program at any time.

This Program is open to all residents of the 50 United States, the District of Columbia, and Puerto Rico who are at least 18 years of age at the time of registration (19 in AL and NE), and have a valid email address.

Become a member of BAUSCH + LOMB^® horizon rewards by visiting the Program Website at www.BauschRewards.com and registering. Registration includes providing certain information about yourself. You will be requested to provide your full name, Zip Code, date of birth, email address and password, and confirm that you accept these Official Terms and Conditions.

Once you are registered, you can sign into your account at the Website with your email address and password.

You can find our full privacy policy at https://www.bausch.com/privacy/.

We will use your information to administer this Program and as indicated in our Privacy Policy. We will not share your information with other organizations except as set forth in our Privacy Policy.

Participation in the Program is only available to registered BAUSCH + LOMB^® horizon rewards members who are eligible to participate. Please note that you must be a legal resident of the 50 United States, the District of Columbia, or Puerto Rico, and 18 years of age or older (19 in AL and NE), to be eligible to join BAUSCH + LOMB^® horizon rewards.

Points earned in the Program are non-transferable and have no cash value.

A Points claim submitted under one Member Account may not be submitted under any other Member Account.

Point-earning offers may have limitations that will be described on the offer materials. Contact your Eye Care Professional for more information on currently available offers.

Some limitations apply to all offers: for example, there is a limit of one (1) submission per person per 12-month period, a limit of five (5) submissions per address per 12-month period, and claims must be submitted within 60 days of the purchase.

Please see the Program Terms and Conditions for more information.

Points are earned by purchasing BAUSCH + LOMB^® contact lenses and submitting a claim. They can then be redeemed for a choice of Gift Cards, Reward Cards or Donations to Charity.

Continue reading below to find out more.

Your Points balance is always displayed by your user name in the top right corner of any page of the Website. You can also find this balance under the “Rewards” tab.

Points in any Member Account where no activity (including logging in, and/or Points earning activity or Points redemption activity) has occurred for twelve (12) consecutive calendar months will expire at the end of the last day of the twelfth month.

Various Point-earning offers may be made available from time to time, whereby Points may be earned by eligible purchases of participating Bausch + Lomb contact lens products. Go to your eye care professional to obtain an Offer Code (and/or a Points Offer Form or other offer information materials, which will include an Offer Code) to be entered on the Website to start your claim.

Your claim must be submitted on the Website using the Contact Lens Points Offer Submission Form provided on the Website.

Your completed Claim Form, to be eligible, must be accompanied by:

(i)	a legible image of your eye care professional’s invoice (credit card receipts and packing slips will not be accepted), showing: proof of purchase of BAUSCH + LOMB® products (name and quantity) Purchase date within the time period indicated on the Points Offer Form or other offer information materials (purchase date will be determined by the date on the receipt submitted);
(ii)	a legible image of all eligible boxes and corresponding UPC(s) from all eligible product packaging.

Please see the Program Terms and Conditions for more information.

The ability to earn and redeem Tokens in the Program ended on December 16, 2024 at 9:00:00 AM CT. Any unused Tokens became void after that time.

Your Points balance was not affected as a result of this update, and you will also be able to continue to submit your Points claims and redeem for a Reward of your choice.

Some Point-earning offers may indicate that they are different for “New Wearers” and “Existing Wearers” of a participating product. A “New Wearer” is someone who has not previously purchased the respective INFUSE, Biotrue ONEday or Bausch + Lomb ULTRA lens (including modality, e.g. SVS, Astigmatism or Presbyopia) subject to the claim being submitted and who has not submitted a claim for rewards for such purchase to Bausch + Lomb Horizon Rewards within the two (2) year period preceding the current purchase of qualifying lenses subject to the current claim for rewards and an “Existing Wearer” is anyone who does not qualify as a New Wearer.

UPC Codes from participating Bausch + Lomb contact lens products must be submitted as part of a Points claim on the Website using our Contact Lens Points Offer Submission Form.

IMPORTANT: Before you attempt to submit a claim for Points, please visit your eye care professional to obtain an Offer Code (and/or a Points Offer Form or other offer information materials, which will give you access to the offer and describe the participating products as well as how to submit your Points claim).

Congratulations! You are one step closer to redeeming for your choice of great rewards. Once approved, the points you were eligible for with your claim will be instantly credited to your account. Then it’s up to you to decide how to spend those points. Go to https://bauschrewards.com/spendactivities to find the reward that you want the most, or read our Spending Points section for more information.

If your purchase claim for Contact Lenses was rejected, our moderation team will provide you with one or more reasons why it was rejected. The most common errors we see are:

• Not including an invoice that clearly shows the BAUSCH + LOMB^® product purchased as well as the quantity
• Providing a credit card receipt or packing slip instead of an invoice from your eye care professional

Within your rejection email you will receive a link back to your claim. This link will allow you edit any missing or incorrect information and resubmit for approval.

If you are continuing to have difficulty submitting a purchase claim, contact our support team: https://bauschrewards.com/help.

Following the instructions on the Website, you may choose to redeem a certain number of Points (as indicated on the Website) for an available gift card. Items offered are subject to change at any given time, and are available while supplies last. Gift cards and Reward cards may be subject to certain terms and conditions set by the issuer. The availability of certain gift cards/items may vary throughout the term of the Program.

Check the "Rewards" section of the Website to see the currently available gift cards and reward cards and the required number of Points to be redeemed for each. You cannot redeem Points for an item unless you have enough Points for that item in your Member Account.

To redeem your Points for an item, browse the items available, select the item you wish to order and follow the instructions on the Website to confirm your selection. Once your order has been submitted, the required number of Points for that item will be deducted from your Member Account, and you will receive an email with instructions on how to claim your gift card.

Please see the Program Terms and Conditions for more information.

Points can be redeemed for donations to a charity which may be available from time to time in the “Rewards” section of the Website. The value of the donation to be made for each Point donated will be specified on the Website. Each time you make a donation, the applicable number of Points will be deducted from your Member Account.

Please note that you will not be sent a tax receipt for any donation made using your Points, but you can request one by contacting Optometry Giving Sight at usa@givingsight.org or 1-888-OGS-GIVE or Two Blind Brothers at hello@twoblindbrothers.com.

Visa^® Virtual Account

In approximately 48-72 hours of your redemption, your Visa^® Reward Card order will be sent to our Visa^® issuer, which will trigger an email from our Visa^® issuer with a link and instructions on how to redeem the card.

Visa^® Virtual Account is issued by Pathward^®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Terms and conditions apply. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. See Virtual Accountholder Agreement for details. No Cash or ATM Access.

Visa^® Reward Cards

In approximately 48-72 hours of your redemption, your Visa^® Reward Card order will be sent to our Visa issuer. Your Visa^® Reward Card will be mailed to the address that was in your profile when your reward was confirmed. Visa^® Reward Cards are usually delivered within 4 weeks to 6 weeks.

For details refer to the card holder agreement: Card holder agreement

Visa^® Reward Card is issued by Pathward^®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Terms and conditions apply to Reward Cards. This Card may be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. See Cardholder Agreement for details. No Cash or ATM Access.

All other Gift Cards

In approximately 48-72 hours of your Gift Card redemption, a link or an online claim code for the Gift Card will be sent to the email address you registered with.

If you have any issues or inquiries regarding how to claim your eGift card, you can reach out to our rewards provider for assistance at support@virtualrewardcenter.com.

If there is any expiration date for your Reward Card or Gift Card, it will be indicated in the email you receive with your claim code and instructions.

You may wish to visit the applicable Reward Card/Gift Card provider's website for more information.

For any inquiries or requests that are unrelated to the BAUSCH + LOMB^® horizon rewards Program, you may contact us here http://www.bausch.com/our-company/chat.